Emu Expert Hoodie Black

Do you want to return or exchange something? No problem! Please let us know within 30 days and please ensure your items are original condition.

If you have purchased an item and the size doesn’t quite fit like you expected, you are more than welcome to send it back to us and we’ll be happy to organise an exchange for you.

If you have received a damaged, faulty or incorrect item, firstly, we’re sorry! Secondly, we'll be more than happy to fix it - please contact us and we will organise your return/exchange asap.

Step 1: Fill out your order number & email address to find your order below.

Step 2: Select which items you wish to return or exchange.

Step 3: Post your items to the address on the form.

Step 4 We will review your items and arrange for a refund/exchange (according to our policies).

*Disclaimer: Returns do not apply to Mystery Buckets.

Here are some of the most common questions we get from our loyal chooks. If there's anything else you need to know, don't hesitate to contact us.

How much is shipping & how long till' my order arrives?

Australian Standard shipping: $7.95
Australian Express shipping: $9.95.
International shipping: $17.95

All shipping rates are flat-rate. This means the price stays the same if you order one product or many. Pool together with your mates to save on shipping costs!

We will endeavour to have your order packed and given to Australia Post within 3 days. However, delivery times may change depending on your location and at Australia Post's discretion.

Sometimes we dispatch from multiple locations depending on which products you order. This means you may receive parts of your orders at different times. Please refer to the table below to check the delivery times. Our express option shaves a few days off clothing purchases.

If it has been over 4 weeks and you have not received your order, please get in contact with our support team who will be able to contact Australia Post on your behalf. 

I want to pick up my order

All orders are 100% online - you won't find them anywhere else. The only place to buy these badboys is bushchook.com!

How's the sizing go chief chook?

Go check out the size guide for full measurements.

What about returns & exchanges?

We've got you! We want you happy as Larry, so we have no fuss exchanges and returns. If you need to return something, you can start the process here.

What else you got in the pipeline for us filthy chook lovers?

We're working on loads of good stuff at the moment. We're always open to new ideas, feel free to get in touch if you have any ideas for Bush Chook products you want to see in the future.

Also make sure to like us on Facebook and sign up to the Newsletter to be the first to find out when new products drop!

Anything else?

If we still haven't answered your questions, feel free to get in touch.